Shipping Policy
Thank you for shopping with USA Trendora. This Shipping Policy explains how orders are processed and shipped.
1. Order Processing Time
- All orders are processed within 1β3 business days (excluding weekends and holidays).
- Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that processing times may be extended during high-demand periods or promotional sales.
2. Shipping Time & Delivery Estimates
Shipping times depend on your location and selected shipping method.
- Standard Shipping: 5β12 business days
- International Shipping: 7β20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances beyond our control.
3. Shipping Rates
- Shipping fees are calculated at checkout based on your location and order size.
- We may offer free shipping promotions from time to time, which will be clearly displayed on the Site.
4. Shipping Locations
We currently ship to:
- United States
- Selected international destinations
If your country is not available at checkout, shipping to your location may not be supported at this time.
5. Tracking Information
Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 24β72 hours to appear in the carrierβs system.
6. Customs, Duties, and Taxes (International Orders)
For international orders:
- Customs duties, taxes, and import fees may apply.
- These charges are the responsibility of the customer and are not included in the product or shipping price.
7. Incorrect Address & Failed Delivery
Please ensure your shipping address is accurate at checkout.
- USA Trendora is not responsible for orders delivered to incorrect addresses provided by the customer.
- If an order is returned due to an incorrect or incomplete address, reshipping fees may apply.
8. Lost or Delayed Packages
If your package appears delayed or lost:
- Contact us at usatrendora.official@gmail.com
- We will assist you in locating your shipment or finding a suitable resolution.
9. Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Include your order number and photos of the damaged item and packaging
10. Contact Information
For shipping-related questions, contact us at:
USA Trendora
Email: usatrendora.official@gmail.com
Business Entity:
Alpha Cart Global LLC
30 N Gould St #40730 Sheridan, WY 82801 United States